Join the Cal Poly CIE SBDC for an informative and hands-on workshop led by local restaurateur Ben Arrona, who will guide you through the essential steps to deliver exceptional customer service in your restaurant. With years of experience in the restaurant industry, Ben will share his expertise on effective communication techniques for engaging with guests, best practices for both in-house and to-go service, and strategies for responding to customer complaints with grace and professionalism.

This comprehensive workshop will equip your team with the skills needed to create memorable dining experiences that keep patrons coming back for more. Don’t miss this opportunity to transform your customer interactions and elevate your restaurant’s service standards.