Lead Technician - Templeton GLass
Position Overview
The Lead Technician will work closely with management and other leads techs in overseeing the crew, daily internal processes, jobsite quality control, workflow, and training programs.
Vision & Strategy
- Provides leadership to ensure that the mission and core values of the company are put into practice
- Establishes credibility throughout the organization by providing higher level perspectives for solutions to business challenges
- Protects and builds brand integrity
- Fosters a success-oriented, accountable environment within the company
Sales & Marketing
- Assists general manager as an external representative of the company
- Formulates lead generation strategies and tactics for sales
- Updates job knowledge by participating in educational opportunities; maintaining personal networks
- Fosters a success-oriented, accountable environment within the company
Operations
- Manage a consistent service experience across the team
- Ensure that the team has the necessary resources to meet business objectives
- Drive profitable growth (through customer retention strategies, reduction of operating costs, etc.)
- Assist in team knowledge meetings
- Oversee changes to installation schedules, calculating changes based on staff ability
- Responsible for jobsite quality control, communication with homeowners and contractors as to changes while onsite
- Provide insight for improving installation process
- Training of new technicians
- Direct communication/feedback to GM regarding staff knowledge/progress
- Lead team during large project installations. Delegate roles to each technician
Qualifications
- Minimum of 5 years of experience in the trade
- Experience as a Lead Technician installing frameless shower doors/units, retrofit windows, patio doors, mirrors and dual pane glass replacement
- Ability to lead a team effectively and communicate clearly
Compensation & Benefits
Templeton Glass is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- Job Type: Full-time, M-F 8-4:30
- Pay: $35.00 - $40.00 per hour
- 401(k) and 401(k) matching
- Employee discount
- Health and vision insurance
- Paid time off and bereavement Pay
- Professional development assistance
