Customer Service Representative/Call Center

Are you a fast-thinking, detail-oriented problem-solver who enjoys helping people and keeping things organized? United Staffing is partnered with a respected Paso Robles business in their search for a Customer Service Representative with their call center. If you thrive in a fast-paced environment and love tackling a mix of tasks, this could be a great fit.
 
Key Responsibilities:

• Input and update customer and order data across multiple platforms
• Research and resolve order issues, process credits when applicable
• Deliver accurate product information and support with professionalism
• De-escalate concerns and provide thoughtful resolutions
• Document all customer interactions in the CRM
• Support team meetings with reports and data preparation

• 1+ year of customer service experience
• Familiarity with CRM or ERP software
• Strong data entry skills and MS Office proficiency
• Detail-oriented and self-motivated with strong follow-through
• Excellent multitasking and time management abilities
• Calm under pressure and comfortable with deadlines