Inside Sales & Operations Coordinator

Inside Sales & Operations Coordinator
San Luis Obispo County, CA

A well-established glass company in San Luis Obispo County is seeking a detail-oriented Inside Sales & Operations Coordinator to support customer service and daily operational functions in a fast-paced environment. This role is ideal for someone who excels at organization, customer communication, and coordinating multiple priorities while maintaining accuracy and professionalism.

Key Responsibilities
• Serve as the primary point of contact for customers via phone, email, and in person, providing timely and professional service
• Prepare and manage quotes, follow up on open opportunities, and support the sales process through responsive customer communication and relationship management
• Process and manage customer orders accurately while coordinating with internal teams to ensure smooth workflow and timely fulfillment
• Build and maintain strong relationships with customers, vendors, and internal departments through clear communication and responsive follow-through
• Monitor order progress, provide updates, and resolve customer concerns or operational issues promptly and professionally
• Support daily office operations including answering phones, greeting clients, maintaining accurate records, and administrative coordination
• Collaborate across departments to ensure operational efficiency and successful project support
• Adapt to changing priorities, processes, and software systems while maintaining strong attention to detail
• Stay up to date on product knowledge, industry updates, and company processes to provide exceptional customer support

Qualifications
• High School Diploma or equivalent required
• Minimum 2 years of experience in windows/door/glass industry
• Strong plus experience with sales and quoting software 
• Excellent communication and interpersonal abilities
• Proven ability to manage multiple priorities in a fast-paced environment
• Strong problem-solving and decision-making skills
• Ability to interpret technical documents

Compensation & Benefits
• $27.88 – $33.65/hour DOE
• Benefits: Qualifying employees are offered Health, vision, and life insurance, 401k, paid vacation, sick days, and holidays.